GeneoMentor

The Geneo Mentor App is a stand-alone mobile app which lets Geneo Mentors manage student queries in an ordered and efficient manner.
It makes the job of a mentor easier, by providing all important student-mentor communications, alerts, actions and options readily available within one interface so that mentors can keep a track of all assigned queries they handle.
Additionally, mentors can also manage their payouts against each resolved query or obtain any other technical support.
Features
-Facilitates mentors to handle assigned student queries on-the-go
-Home screen offers a complete list of all students assigned to a mentor
-Provides easy access to each students support history by selecting or searching the students name on the home screen
-Provides alerts regarding new or ongoing queries
-Efficiently organizes queries into Ongoing, Resolved and Completed tags
-Lets mentors Curate any query for use or reference in future
-Lets mentors create Notes for personal or student reference
-Lets mentors create and manage Multiple Choice Questions (MCQs) to gauge a students understanding while resolving any particular query
-Mentors can easily view, manage or raise disputes for payouts related to each question
-Availability of template questions at various stages of query resolution in order to speed up the query handling process

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