ABB Infoservice

Now you can supervise your ABB robots easily from a mobile app.
Stay
informed about your robots most important events with just a few swipes.
If
you have any questions or concerns, you have the option to chat with a
specialist directly through the app.
With ABB Infoservice, you receive instant
access to operating status, records of service interventions, and an overview
of your robots and accessories that suit them all in one place.
We continuously monitor all events related to your robots.
ABB Infoservice will always notify you, so you will never miss any crucial information.
We are
always happy to help you detect a potential defect and eliminate it via chat.
You decide whether you want to handle the repair yourself or request the
assistance from the ABB service department.
In case of an urgent problem, receive non-stop service support by confirming a Hotline intervention request directly through the app.
You can view details
about your ABB robots in the My Robots section.
Have you discovered an
ideal accessory for your robot? Just select the offer that interests you and
send us a non-binding inquiry.
Servicing industrial robots has never been simpler!
Contact your sales representative today to take advantage of all the benefits
ABB Infoservice has to offer.
Functions:
Events - information channel of the Digital Service
Chat (including images and videos)
Connected Services
Information
News
Hotline
Cases - records of all service interventions
Documents
Used spare parts
Hours worked
My robots - device list
Overview
Notes
Mechanical units
Documents
Accessories - offer of the most requested accessories
Contacts
Hotline
Service
Preventive controls
Spare parts
Technical support
System service
Training

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