MediacomConnect

The MediacomConnect MobileCare app is the next generation in customer service giving you the freedom to access your account whenever and wherever without ever having to make a phone call.
With just one click you can view your bill, check for outages, troubleshoot and so much more! Check out all of the MediacomConnect MobileCare features below:

Account & Billing

- View your current billing statement

- Pay your bill

- Store payment method on file

- Modify payment method on file

- Find a payment center

Internet Data Usage

- View current Internet service level

- View Internet Data Usage allowance

- Review Internet Data Usage history

- Manage Wifi

Outage Check

- Check for service interruptions in your area for TV, Internet & Phone

Appointment Manager

- View upcoming service appointment

Technical Support

- Automatically refresh your modem or cable box to solve Internet or TV issues

- How-Tos and FAQs for your TV, Internet and Phone service

Notifications

- Upcoming service appointments

- Account updates

- Billing updates

- Bill due dates

Communications

- Chat with a customer service agent

- Enroll in Text Messaging

- Submit Customer feedback

- One-touch Connect-to-Agent dialing

Note: You must have an active Mediacom account to register for and use the MediacomConnect MobileCare app.,

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